Terms and Conditions

Privacy Policy

Southern Tablelands Wholesale recognises the importance of protecting the privacy of our client's personal and financial information and acts in accordance with this recognition. Southern Tablelands Wholesale will take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.

Southern Tablelands Wholesale does not sell or rent our client's names, addresses, email addresses or other personal information, we do not disclose your information to third parties, unless required by law or in connection with a legal claim or proceeding.

When you register with Southern Tablelands Wholesale you give us your consent to treat your personal data in accordance with this online privacy policy and for the purposes described.

All personal information collected and stored by Southern Tablelands Wholesale as a result of your use of this website is used by Southern Tablelands Wholesale only for the purposes of facilitating the supply of products and services to you, the customer and servicing our relationship with you.

We may contact you with special information about Southern Tablelands Wholesale and our products.

Southern Tablelands Wholesale may occasionally make changes to our privacy policy or practices. All modifications will be effective immediately upon our posting of the modifications on our website. For this reason you should therefore review this page from time to time to get updated information.

If Southern Tablelands Wholesale is acquired by another entity, information about Southern Tablelands Wholesale including customer information and personal data may be part of the transfer.


Shipping Information

Shipping is handled by Australia Post and cost is dependant on weight and size of shipment. Bulk orders may be despatched via a freight company and freight costs will be advised.

Your order will be dispatched within 3 business working days except where otherwise stated and can be tracked via the Australia Post website.


Returns Policy

You may exchange or return any full priced item purchased from Southern Tablelands Wholesale (excluding sale items) at your own postage cost. If you would like to return/exchange an item please contact Southern Tablelands Wholesale within 7 days of receiving your purchase. The item must be sent back within 10 days to be eligible for a refund. Please include any product packaging and the invoice that you received with your parcel.

We strongly recommend you use a registered mail so you can track the postage. Southern Tablelands Wholesale will not be held responsible for any packages returned that have not been received on our end if no tracking system was used.

Please note that the condition of the goods when they arrive back to us, is the condition on which the goods are assessed. Southern Tablelands Wholesale will not accept your return/exchange if we consider the item(s) used or container opened.

 

For approved returned items a refund will be processed within 7 days.

Absolutely no returns or exchanges on first aid products.

No exchanges, refunds or returns on sale items.